
Policies
At Nova Nail Studio, we aim to provide a relaxed, personalized experience with every visit. To help everything run smoothly and ensure the best service for all clients, please review the following studio policies.
Cancellations & Rescheduling
Life happens—we totally understand! If you need to cancel or reschedule your appointment, please do so at least 24 hours in advance.
Cancellations made with less than 24 hours’ notice may be subject to a cancellation fee of $25. No call/ No-shows will be charged the full-service amount.
Late Arrivals
We value your time and strive to stay on schedule. If you're running late, please send a quick message.
Clients arriving more than 10 minutes late may need to shorten/simplify or reschedule their appointment.
Anything over 20 minutes late will be charged a $25 cancellation fee and will need to rebook.
Come Prepared
To get the most out of your appointment:
Arrive with bare nails unless a removal service has been booked.
I do not work over anyone else’s work, please plan accordingly and book a foreign soak off.
Hydrated hands and clean nails help us deliver the best results!
Inspiration Photos
We love bringing your vision to life! If you have a specific nail art look in mind:
Please send inspiration photos at least 24 hours before your appointment.
For more complex art or sets including specific charms, gems or advanced techniques send your photos before booking or directly after booking your appointment to ensure products are available.
Keep in mind that some designs are detailed and more time may need to be allocated to your set booked timeframe.
Deposits
At this time, no deposits are required to book an appointment.
However, because I do not charge deposits, I kindly ask that you refer to the cancellation policy. This helps keep the booking system fair and stress-free for everyone.Kids, Pets & Guests
To maintain a calm, focused, and safe studio environment, please do not bring extra guests, children, or pets to your appointment.
The space is small and tailored for one-on-one services, and this policy helps ensure your appointment is relaxing and undisturbed.
Quiet Services & Accommodations
Your comfort is a priority! If you’d prefer a Quiet Appointment with minimal conversation so you can relax, recharge, or just enjoy some peaceful time simply mention it when booking.
If you have any specific accommodations or accessibility needs, we are more than happy to make arrangements to support you. Just let us know in advance or during booking so we can create the best experience possible.